Refund & Cancellation Policy

Last Updated: September 25, 2026

Inner Capacity Fitness is committed to providing a high-quality live coaching experience while keeping our policies fair and clear. Please read this policy before starting your free trial.

1. Free Trial

New members may start with a 7-day free trial.

• During your trial, you may book up to 3 live classes.
• You will not be charged if you cancel before your trial ends.
• If you do not cancel, the membership you selected at checkout begins automatically when the trial ends and your card is charged.
• You can cancel your trial at any time from your member account.

2. Refunds

Refunds are available only before you attend your first live class. Classes attended during a free trial count as attending your first class.

Once you have attended your first class, all membership fees are non-refundable. This includes unused class credits and any time remaining in the current billing period.

3. Cancelling Your Membership

You may cancel your membership at any time from your member account before your next billing date.

• Cancelling stops future charges.
• Your membership stays active, and you can use your remaining class credits, through the end of the current billing period.
• No prorated refunds or credits are given for unused time or classes.

4. Class Credits

• Class credits reset at the start of each billing period.
• Unused class credits do not roll over to the next billing period.

5. Class Bookings

You manage your own class bookings.

You may cancel a booked class up to 12 hours before the scheduled start time, and your class credit will be returned.

Bookings cancelled less than 12 hours before class, or missed without cancelling, are treated as a no-show.

6. No-Shows

If you book a class and do not attend without cancelling within the cancellation window, the class credit is used. No refunds, credits, transfers, or make-up classes are provided for missed classes.

7. Late Arrival

You may join a live class up to 5 minutes after the scheduled start time. After five minutes, entry may be declined to protect the class experience and help keep everyone safe.

8. Classes Cancelled by Inner Capacity Fitness

If we cancel a scheduled class, your class credit will be returned. Depending on the circumstances, we may also offer a make-up class, membership extension, account credit, or another reasonable remedy.

9. Medical Membership Pause

Members with a medical condition or injury that temporarily prevents safe participation may request a temporary membership pause. Requests:

• are reviewed case by case;
• may require supporting documentation; and
• are granted at the discretion of Inner Capacity Fitness.

If a pause is not appropriate, you may cancel your membership under the standard cancellation policy.

10. Policy Updates

We may update this policy from time to time. Changes take effect when the updated policy is posted on our website. Continued use of our services means you accept the updated policy.

Contact Us

Inner Capacity Fitness A brand of Naked Feet Wellness LLC Delaware, United States Email: hello@innercapacityfitness.com